Privacy Policy

This Privacy Policy explains how itpr.org (the “Site”) collects, uses, shares, and protects information when you visit our website, sign up for programs, or interact with our services. Our mission is to help Clarkston, MI families discover fun, educational, and healthy parks and recreation opportunities in a clear, family-friendly way.

If you have questions or requests about this policy, contact privacy@itpr.org.

What this policy covers

• The Site, email newsletters, online forms, and event/program registrations
• Embedded tools such as maps, calendars, and video players
• Any communication you send to us (email, comment forms, feedback)

Information we collect

1. Information you provide

• Account and profile details: name, email, phone, household members, emergency contacts
• Program and event registrations: participant names and ages, medical or allergy notes you choose to provide for safety, T‑shirt sizes, waivers, photo/video consent
• Facility rentals and permits: applicant details, event details, insurance documents where required
• Payments and donations: billing name and address (payment card data is handled by our payment processor, not stored on our servers)
• Volunteer and sponsorship forms: contact information, interests, availability
• Accessibility or accommodation requests: information you share to help us serve you
• Surveys, feedback, and messages: your responses and any attachments

2. Information collected automatically

• Device and usage data: IP address, browser and device type, pages visited, time on page, referring site
• Cookies and similar technologies: used for site functionality, preferences, and analytics
• Approximate location: derived from your IP to help show relevant parks, events, or weather

3. Optional location and media

• Maps and park finder: with your permission, your device may share precise location to show nearby amenities; you can disable this in your browser or device settings
• Photo/video: we may capture media at programs and events; we follow the consent choices you provide during registration and honor opt‑out requests where feasible

How we use information

• Provide services: process registrations, waitlists, payments, rentals, permits, and program communications
• Safety and operations: manage rosters, emergency contacts, incident reports, and accessibility accommodations
• Improve the Site: analyze usage to fix bugs, improve navigation, and plan content families find helpful
• Alerts and updates: send class reminders, schedule changes, weather closures, and newsletters you opt into
• Community engagement: showcase programs, events, and parks with photography consistent with your media consent
• Legal and compliance: meet record‑keeping obligations, prevent fraud, and respond to lawful requests

Legal bases for processing (where applicable)

• Consent: newsletters, optional cookies, photo/video use, precise location
• Contract: when you register for a program or rent a facility
• Legitimate interests: site security, service improvement, non-invasive analytics
• Legal obligations: safety reporting, compliance, and record retention rules that apply to us

How we share information

We do not sell your personal information. We may share limited information:

• Service providers: registration portals, payment processors, email and SMS delivery, analytics, mapping, form tools, customer support
• Program partners: coaches, instructors, or event co-hosts who need participant information to deliver a class or event, under confidentiality obligations
• Legal, safety, and compliance: to comply with law, enforce policies, or protect rights and safety
• Community media: program photos and highlights, only consistent with your consent and our photo guidelines

Cookies and similar technologies

• Essential cookies: required for login, forms, and core site features
• Preference cookies: remember things like language and accessibility settings
• Analytics cookies: help us understand what content families use most so we can improve
• Advertising cookies: we do not run interest-based advertising on the Site

You can control cookies via our cookie banner (where shown) and your browser settings. Disabling some cookies may limit functionality (for example, online registration).

Third‑party services we may use

To provide a modern and convenient experience, we may embed or connect to:

• Registration and payment platforms
• Email and SMS notification tools
• Analytics (for example, privacy‑aware web analytics)
• Maps and location services to display parks and trails
• Video and social media embeds for program highlights
  These providers process information on our behalf and are contractually obligated to protect it. Their own privacy policies govern your direct interactions with their services.

Children’s privacy

We design our services for families and take children’s privacy seriously.

• We collect children’s information only from a parent or legal guardian as part of program registration, rosters, and safety practices.
• We do not knowingly collect personal information directly from children under 13 through the Site.
• Media consent: You choose photo/video permissions during registration. We respect opt‑outs and provide takedown on request when feasible.
  To request review or deletion of a child’s information, contact privacy@itpr.org. We will verify the requestor’s identity and relationship to the child.

Your choices and rights

• Email and SMS: unsubscribe using the link in any email or reply STOP to SMS, or email privacy@itpr.org
• Cookies and tracking: adjust via the cookie banner or your browser settings
• Access, correction, deletion: request a copy of your information or ask us to correct or delete it, subject to legal and operational needs
• Location sharing: enable or disable precise location in your device or browser
• Photo/video preferences: update your consent selections in your account or by contacting us

State‑specific notices

Some U.S. states provide additional privacy rights (for example, access, correction, deletion, and opting out of certain data sharing). If you reside in a state with such rights, you can exercise them by emailing privacy@itpr.org. We will not discriminate against you for exercising your privacy rights. California residents may review our Supplemental California Notice on request.

Data retention

We keep personal information only as long as necessary to provide services, support safety and operations, resolve disputes, meet legal or record‑keeping requirements, and then delete or de‑identify it.

Data security
We use reasonable administrative, technical, and physical safeguards to protect personal information, including encryption in transit, access controls, and vendor due diligence. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Do Not Track and Global Privacy Control

Browsers may send Do Not Track or Global Privacy Control signals. While standards are evolving, we honor legally required opt‑out signals and the choices you make via our cookie tools.

International visitors

Our services are intended for U.S. residents and are operated in the United States. If you access the Site from outside the U.S., your information may be transferred to and processed in the U.S., where privacy laws may differ.

Photography and community guidelines

• We capture the spirit of our parks and programs while putting family safety first.
• You control media consent for your household during registration and can update preferences or request removals when feasible.
• For featured stories and social posts, we use only media consistent with consent choices.

Links to other sites

Our Site may link to external websites. Their privacy practices are their own. Review their policies when you visit those sites.

Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our services or the law. We will post the updated version with a new “Last updated” date. Material changes will be highlighted where appropriate.

Contact us

• Privacy questions or requests: privacy@itpr.org
• General inquiries and program info: hello@itpr.org

We’re committed to keeping Clarkston families informed and protected while you explore parks, trails, and recreation opportunities together.